Department Manager

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through more than 60 offices across the continental United States. The company is a leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace will celebrate its 100th anniversary in business.

Department Manager – Bloomington, IL

• Manage day-to-day operations of the commercial door service department.
• Promote and participate in process improvements and identify opportunities to increase effectiveness and efficiency.
• Communicate regularly with management to review business results, share observations, and provide feedback.
• Communicate with customers, ensuring the highest quality of service is delivered.
• Improve field force performance through daily, monthly, and yearly performance reviews.
• Provide leadership, coaching, training, and development to staff for continued success and future advancement.
• Lead monthly sales and performance department meetings.
• Perform other duties as assigned by Manager.

• Bachelor’s degree preferred, minimum of four (4) years of personnel managing experience (equivalent education/experience acceptable).
• Ability to communicate with customers and consistently exceed satisfaction expectations.
• Experience reviewing customer survey data and responding to concerns.
• Commitment to a high standard of safety and compliance with all safety laws and policies.
• Valid driver’s license with a clean driving record.
• Availability to work on-site in Bloomington, IL.

• Comprehensive medical, dental and vision coverage starting first full month.
• Generous paid time off, paid holidays and floating holidays.
• Company-paid life insurance, short-term and long-term disability coverage.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for the employee and immediate family.
• Competitive compensation with annual performance reviews.

Equal Opportunity Employer. Protected Veterans. Individuals with Disabilities.

We will not discriminate or retaliate against employees or applicants who discuss or inquire about pay or who disclose pay information in accordance with 41 CFR 60‑1.35(c). All information regarding compensation disclosure is protected and may only be shared under specific circumstances.