Department Manager

Overview

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The company is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products. In 2026, DH Pace will celebrate its 100th anniversary in business.

Department Manager – Commercial Service Department (Bloomington, IL)

• Manage day-to-day operations of the commercial door service department.
• Promote and participate in process improvements to increase effectiveness and efficiency.
• Communicate regularly with management to review business results, share observations, and provide feedback.
• Communicate with customers, ensuring the highest quality of service has been provided.
• Improve individual performance of the field force you manage through daily, monthly, and yearly performance reviews.
• Lead monthly sales and performance department meetings.
• Devise, provide leadership for, and develop staff through effective communication, coaching, training, and development for continued success and future advancement.
• Other duties as assigned by Manager.

• Bachelor’s degree highly preferred and a minimum of four (4) years of experience managing personnel; an equivalent combination of education and experience can be considered.
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations.
• Review customer survey data and respond to customer concerns.
• Must be committed to a high standard of safety and be willing and able to comply with all safety laws and policies.
• Must possess a valid driver’s license and good driving record.
• Ability to work on-site at our Bloomington, IL location.

$66,332 - $102,814 USD

• Comprehensive medical, dental, and vision coverage – available your first full month.
• Generous paid time off plus paid holidays and floating holidays.
• Company‑paid life insurance, short‑term disability, and long‑term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for you and your immediate family.
• Competitive compensation with annual performance reviews.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose that compensation to individuals who do not have such access, unless the disclosure is in response to a formal complaint, in furtherance of an investigation, proceeding, hearing, or action, or consistent with the contractor’s legal duty to furnish information.

41 CFR 60‑1.35(c)