Property Manager

Key Things About This Role

Job Level: 1+ years experience will set you up for success in this role.

Job Location:

This important role supports our Lincoln Lofts 1 (56 units Multifamily) and Lincoln Lofts 2 (54 units multifamily) located in Bloomington, IL.

Position Type:
Full-time and the ability to be on call to support our residents for emergencies.

Pay Range:
Starting at $54K+/YEAR – we believe in a culture of transparency.

Pivotal is a top‑50 affordable housing developer that specializes in the development and operation of multifamily properties. We strive to provide exceptional service to enhance the lives of our residents.

As our Property Manager, you will oversee the day‑to‑day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

• Takes pride and ownership in the optimum performance of the property, covering people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, and information reporting.
• Is computer‑savvy, from basic cut/paste to scanning documents and managing electronic files.
• Embraces technology, including mobile app technology, with a spirit of continuous improvement and a willingness to try new systems.
• Is agile and flexible, understanding that office hours may not always meet resident needs and is willing to meet residents where they are.
• Has an eye for what attracts potential residents and maintains a competitive edge while keeping the community looking its best.
• Balances budget guidelines to support ongoing affordable housing opportunities for the community and beyond.
• Thirsty for knowledge and stays current with industry and regulatory updates.
• Mentors and trains new team members, proactively raises concerns, and provides coaching and support with clear expectations.

• Minimum 1 year of property management experience, specializing in Tax Credit properties.
• Exceptional communication and customer‑service skills.
• Curiosity, critical thinking, and problem‑solving abilities.
• Prior experience with YARDI preferred.

• Eligibility for semi‑annual merit increases (January and July).
• Paid every Friday.
• Quarterly bonus opportunities based on property metrics and KPIs.
• Medical coverage: choice of two plans (PPO and HDHP).
• Company‑funded HSA contributions each year.
• Dental, vision, life, accident insurance, and short‑ and long‑term disability coverage.
• 401(k) plan with company match.
• Paid holidays and a weekly accrual equivalent to up to 16 days in the first year.
• Employee assistance program for employees and dependents.
• Professional development assistance.

Pivotal is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.