Vice President, Operations – North America

Responsibilities:

• Oversee all operational activities, ensuring efficiency, strategic alignment, and organizational growth while managing teams and cross‑functional processes.
• Responsible for managing day‑to‑day operations and ensuring that business processes are efficient, effective, and aligned with organizational goals.
• Develop and implement operational strategies, policies, and procedures to meet company objectives.
• Lead, mentor, and manage operations managers and staff, fostering a culture of accountability and continuous improvement.
• Monitor workflows, identify inefficiencies, and implement solutions to improve productivity and operational performance.
• Manage budgets, P&L responsibilities, and resource allocation to ensure financial efficiency.
• Set and execute the North America operations strategy aligned to MS business priorities, translating enterprise goals into operational plans, OKRs, budgets, and performance mechanisms.
• Own operational governance, business reviews, and executive reporting; establish clear accountability, operational controls, and risk management across the region.
• Drive continuous improvement through lean operating models, standard work, and AI/data‑enabled process automation (e.g., forecasting, routing, capacity planning, and self‑service).
• Build and develop an inclusive leadership team; drive talent development, succession planning, and organizational health in partnership with HR.
• Lead cross‑functional change management for operating model transformations, vendor transitions, and new program launches; ensure effective communications and stakeholder alignment.
• Ensure operational resilience, security, privacy, and regulatory compliance through disciplined incident management, business continuity planning, and partner governance; champion a strong safety culture for all site‑based operations.

• Bachelor’s degree in engineering, preferably chemical engineering; an advanced degree (MBA or MS) or equivalent executive experience is preferred.
• 15+ years of progressively responsible operations leadership, including senior leadership of large, distributed teams and multi‑site (or multi‑region) operations with experience preferably in a semiconductor or chemical manufacturing environment.
• Demonstrated success delivering operational excellence using modern improvement methods (Lean, Six Sigma, Theory of Constraints) and product/service operations best practices; strong financial acumen and ability to run to an operating rhythm.
• Expertise in end‑to‑end operations (service delivery, supply chain/logistics, vendor management) and in using data, analytics, and AI to improve forecasting, capacity, quality, and customer experience.
• Strong executive presence and ability to influence across Engineering, Sales, Support, Finance, HR, and Compliance; proven ability to lead through ambiguity and drive cross‑company outcomes.
• Commitment to MS culture and leadership expectations, including inclusive leadership, customer obsession, ethical decision‑making, and operational rigor.

• Operational strategies
• Lean
• Six Sigma
• Theory of Constraints
• P&L management
• Data analytics
• Process automation
• Supply chain management
• Vendor management
• Forecasting

• Leadership
• Mentoring
• Cross‑functional collaboration
• Influence
• Communication
• Accountability
• Continuous improvement
• Change management
• Organizational health
• Ethical decision‑making

• Bachelor’s degree in engineering
• MBA
• MS