Digital Engagement Delivery Project Manager

About the Role

As the Project Manager I, you will be responsible for overseeing project delivery from initiation to closure. This includes coordinating team activities and customizing solutions to meet client objectives. You will also lead the implementation and ongoing projects for Alight Worklife Digital Engagement solutions.

• Flushing out final project scope and creating initial project delivery schedule. Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts.
• Creating scope-based change orders along with corresponding billing number setup.
• Ensuring client invoices are sent out based on established SOW fee structure.
• Leading external client planning and requirements meetings. Working closely with our Requirements Analysts to consult and ask appropriate questions to gather business requirements efficiently.
• Managing the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback.
• Providing best practice consultation to clients as well as internal stakeholders.
• Working to produce solutions that meet client needs while staying within the AWL standard framework.
• Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups.
• Collaborating with other project managers within the Digital Engagement practice.

• Able to consult and ask appropriate questions to guide clients and colleagues to meet their goals and objectives.
• Display knowledge of benefits compensation, retirement plans, health plans, as well as equity and other HR rewards programs.
• Have ability to translate business requirements into functional technical specifications.
• Have clear communication of ideas through presentation and consultation.
• Have coaching and mentoring capabilities.
• Have ability to establish confidence and personal credibility with clients as well as Alight colleagues.
• Be detail-oriented and well-organized; the ideal candidate will have keen attention to detail and excellent organizational skills.
• Hold a bachelor’s or possess relevant work experience demonstrating substantial expertise in the field.
• Demonstrate a solid foundation in collecting business or technical requirements to improve its effectiveness.
• Have external client/vendor facing consulting experience.
• Have a solid foundation in guiding and assisting teams and individuals.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.

You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.

In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

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