Training Administration Specialist (CCR&R System Support; Registry Trainer & Training Support

INCCRRA (Illinois Network Child Care Resource and Referral Agency) is excited to be able to add to our team! Our vision is to provide quality care and education that creates a lifetime of equitable opportunities for all children. INCCRRA is excited to offer position as
hybrid
positions.

SUMMARY

This position is responsible for planning professional development opportunities for Child Care Resource & Referral Staff, as well as supporting the CCR&R System leadership team and committees. This position provides customer service, technical assistance, material distribution, and data entry support as it relates to Illinois Trainers Network (ITN) Trainers, Registry Trainers and Trainings, and CCR&R Work Days and Events.

What's in it for you?

At INCCRRA we offer a teamwork environment with great benefits.

Some of those great benefits include:

• Competitive employee wages
• Medical/Dental/Vision/Life/Disability/Competitive 403(b) + Match
• Paid time off summary:
  • 13 days of PTO & 12 sick days within first full year of employment.
  • 40 hours of PLFA workers act time every calendar year in addition to your accrued time.
  • 10 paid holidays off per year as well as employee birthday off.
• Tuition Reimbursement up to $2,500 per fiscal year.
  • An additional $1,000 per fiscal year offered for employees wanting to learn a new language
• Healthy work-life balance with flexible work hours.
• Hybrid
  work environment.

CCR&R Staff Training Days / CCR&R Professional Development Day / PINQ

• Identify training needs for all contract required CCR&R Staff positions using results of annual needs assessment, email requests, and ongoing dialogue with CCR&R committees
• Identify and contract with consultants, trainers and speakers for events, as necessary
• Support the CCR&R System Leadership Team and Committees with ongoing work and committee recommendations
• Facilitate communication between IDEC and CCR&R staff
• Development and creation of the fiscal calendar of work days and professional development opportunities for CCR&R staff
• Manage registration and communication with target audience for each event
• Project research and development of agendas, activities, and professional development opportunities for work days and training events
• Update and maintain materials and resources on One Drive for contracted CCR&R staff positions
• Completion of data entry for all work days and events
• Maintain distribution lists for contracted CCR&R positions

Registry-Approved Trainers and Trainings

• Manage the Registry Trainer and Training Program
• Review, revise, and recommend policy changes as appropriate

• Update and maintain website and trainer resources
• Review trainer and/or training applications for final approval

• Provide technical assistance to CCR&R Training Coordinators and ITN trainers regarding ITN policies and procedures
• Data entry for ITN trainings in DTP
• Scan and save ITN documents in Content verse
• Onsite inventory management of ITN training materials
• Distribution of training materials and resources for trainings offered by ITN
• Assist with training event registration and logistics as needed

Other Duties as Assigned may include but are not limited to:

• Assist Training Administration Manager with project management
• Review and maintain internal operations manual
• Attend conferences as required to promote the Registry and assist members in receiving professional development credit.

EDUCATION and/or EXPERIENCE

• Bachelor's Degree from a four-year college or university is preferred, or an equivalent combination of education and experience.
• Strong written and verbal communication skills
• Strong customer service skills and technical assistance skills
• Detail oriented with the ability to manage several projects
• Strong capacity to accurately enter large volumes of data
• Strong knowledge of DTP and how quality assurance pieces are linked to data entry
• Strong knowledge of Microsoft Office & Outlook

This position has no supervisory duties.

Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy.

Use of computer, phone, printer and basic office equipment. Operating systems include/but not limited to:
Outlook, email, SLACK, Zoom, Microsoft Teams, Google Docs etc.;
Microsoft

Office software;
Specific training provided on INCCRRA's Data Tracking Program.

Must be able to speak, read and write English fluently. Any additional language skills are a plus.

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and…