Director of Public Relations

## Director of Public Relations Apply locations:
Illinois time type:
Full time posted on:
Posted 15 Days Agotime left to apply:
End Date:
July 23, 2026 (14 days left to apply) job requisition :
JR100472"Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their home ownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country.

From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, Flash

CloseSM, MyAccount and the Language Access Program — has earned recognition from Housing Wire, Scotsman Guide, Nerd Wallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at "Job Profile:

Director, Content and Communications

Job Description

Summary:

Rate is looking for a Director of Public Relations to shape and scale our external communications strategy across business, industry, consumer, and executive channels.
In this highly visible role, you will be responsible for how Rate shows up in the world: from national business and trade media to consumer-facing stories that build brand trust, relevance, and awareness. You will help define the company’s earned media strategy, elevate our leadership team, protect our reputation, and identify the stories that make Rate stand out across mortgage, fintech, real estate, home ownership, wellness and culture.
This role requires a strategic communicator who can move seamlessly between corporate reputation, executive visibility, industry thought leadership, product storytelling, and consumer PR. The right person knows how to land meaningful coverage, translate complex business priorities into compelling narratives, and build strong relationships with journalists, internal partners, executives, and agency teams.
If you are a sharp storyteller, thoughtful media strategist, and trusted communications advisor who knows how to build momentum in a fast-moving business, this is your seat at the table.

Job Description:

** Responsibilities
* ** Develop and execute an integrated public relations strategy aligned with Rate’s business objectives, brand identity, and growth priorities.
* Build distinct earned media strategies across corporate reputation, business press, trade media, consumer PR, product storytelling, executive visibility, wellness initiatives, and industry leadership.
* Identify and package compelling stories across the business, including product innovation, home ownership, customer experience, community impact, company culture, wellness initiatives, partnerships, market trends, and leadership perspectives.
* Build and manage relationships with top-tier journalists, editors, producers, and media outlets across national business, financial services, real estate, fintech, mortgage, personal finance, lifestyle, consumer, wellness, and trade media.
* Drive executive visibility for Rate’s leadership team through thought leadership programs, media placements, speaking opportunities, awards, contributed content, and timely commentary.
* Own external messaging frameworks, media narratives, press materials, executive talking points, briefing documents, reactive statements, and communications guidance.
* Lead proactive media strategy, including trend commentary, data-driven storylines, executive POVs, product narratives, consumer insights, wellness-adjacent brand stories, and timely responses to relevant industry and cultural moments.
* Manage all aspects of proactive and reactive media relations, including media outreach, interview preparation, inbound press inquiries, issues management, and crisis communications.
* Lead reputation management efforts, including media monitoring, scenario planning, response strategy, cross-functional alignment, and executive counsel.
* Partner closely with Marketing, Brand,…