Cycling Specialist - Bloomington Cycle & Fitness - Bloomington, IL

About Specialized

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets, we’re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.

In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. We provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.

This is a part time role.

A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.

A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace. The specialist identifies and locates the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep riders riding longer and better. The specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences.

The role delivers exceptional rider service, enhances rider satisfaction, and aids in meeting sales and profitability goals.

• Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction
• Meet and connect with riders, ask questions, listen to needs, then offer options and advice
• Inspire the rider to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process
• Deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders inside and out
• Assist in ensuring visual merchandising standards are met and maintained, restocking as needed, and keeping product presentation areas clean and organized
• Maintain store cleanliness at opening, throughout the day, and at close of business, including light janitorial duties
• Use company literature/resources and available training to stay current on product features
• Maintain regular, dependable attendance and punctuality

• Passion for cycling and the Specialized brand
• Bike shop experience preferred
• 1+ years of retail experience preferred
• Excellent communication with the ability to effectively interact with riders and team members
• Ability to stand for extended periods; occasional walking, kneeling, or reaching
• Able to lift at least 50 lbs. or more and use proper lifting techniques

• Competitive health care (Medical PPO or HDHP)
• Dental
• Vision
• Health Savings Account (HSA)
• Short and Long Term Disability
• Company sponsored life insurance
• Optional Term Life Insurance
• Optional Critical Illness insurance
• Optional Critical Accident insurance
• Competitive vacation package
• 401(k) with match
• 8 Weeks paid parental leave
• Paid company holidays
• Employee discounts on all product
• Deep partner retail discounts
• Fitness & Events Reimbursement
• Employee Assistance Program
• Commuter Benefits where applicable
• Compensation: $19.50-$22/hr

Note:

At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.

For additional information on benefits and perks, please visit:

Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.

We want to increase representation of all races, genders, and body types in the cycling industry. We are committed to building a diverse and inclusive workforce where all people thrive and encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward.

Please apply and let us know how you can make an impact at Specialized.

See what we are up to on Linked In, Instagram, and our #Dogsof Specialized.