Sales Specialist - Flooring

Your Impact at Lowe's

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and encourages them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast‑paced environment, this is the perfect role for you.

• Earn more from your sales performance with additional bonus opportunities.
• Prioritize your well‑being with multiple health insurance options.
• Explore educational opportunities with Lowe’s tuition assistance program.
• Take charge of your financial future with a company‑matching 401(k).
• Save extra with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

Sales Specialists are very active, moving throughout the store or garden center, answering phones, and communicating with customers. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale.

You will work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

• Provide smart customer service by seeking out customers, understanding their needs, and communicating the benefits of Lowe’s products and services.
• Serve as a point of contact for customers and vendors, providing project estimates, scheduling installer visits, processing and tracking orders, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales and coordinate with vendors and other stores to order replacement stock.
• Perform price reviews in accordance with pricing policies and maintain pricing documentation.
• Support all checkout functions and departmental assistance requests.
• Train associates on the sales floor through on‑the‑job coaching.
• Complete other duties as assigned.

• High School Diploma or GED.
• 1 year experience in customer‑facing sales or 6 months of Lowe’s retail experience (or 3 years of external experience in customer‑facing sales or 18 months of Lowe’s retail experience if education is not met).
• 1 year of experience in sales or customer service with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic.
• Ability to stand and sit for prolonged periods.
• Self‑sufficient lift of 25 lbs or with or without accommodations.
• Obtain sales‑related licensure or registration if required by state law (Lowe’s will support and fund this requirement).

• 1 year of experience completing customer sales orders.
• 1 year of experience promoting product‑related services and plans such as installation, delivery, credit financing, or extended protection plans.
• 2 years of experience designing customized products for customers using 20/20 or Computer‑Aided Design systems.
• Professional certification related to the department being considered.
• Bi‑lingual skills.

• Competitive pay and hourly rate range $16.50 – $18.50 per hour.
• Health, vision, and dental insurance.
• Self‑care and wellness programs.
• Paid time off (vacation, holidays, sick, and volunteer).
• 401(k) retirement account with company match.
• Associates discount and broader discount platform.
• Educational support, including tuition assistance and trade skills scholarships.
• Employee assistance programs and other discretionary benefits such as bonuses and stock purchase plans.

Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.