Quality Auditor​/Watch & Protect Technician

Overview

Job Description: Illinois, Indiana (operational headquarters)

Grid Hawk LLC is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our geographic footprint currently encompasses Illinois, Indiana (operational headquarters), Kentucky, Ohio, Oklahoma, and Texas. Grid Hawk is led by a seasoned team of utility locating industry executives with a strong track record for safety and on-time performance.

Our Keystone 811 ticket routing and workforce management system supports our mission. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.

Location: Illinois, Indiana (operational headquarters)

An experienced technician who performs Quality Audits on completed Locating Tickets and is responsible for a variety of tasks related to utility protection for a variety of utility clients. The Watch and Protect technician will oversee contractors digging on and around utility facilities, and monitor excavation to help prevent damage to critical facilities.

• Perform Quality Audits of on-site locating tickets, focusing on accuracy and marking standards.
• On-site audits include inspection of locate marks and marking standards for accuracy, E-Sketch documentation, billing and status codes, screen capture and photo documentation review, and scope of the tickets work area completed.
• Communicate any serious audit concerns to the supervisor immediately and address them on-site.
• Watch & Protect: compare real-world conditions to record documentation to identify errors and omissions; verify location of client facilities within specified dig extents; protect client facilities within a given area as directed by the client.
• Understand contractor means and methods for subsurface installations; monitor and provide surveillance of critical infrastructure where excavations are taking place or will take place.
• Contact excavators and schedule monitoring of critical excavations; monitor excavations near critical infrastructure to prevent damage to client facilities.
• Locate and mark underground facilities using industry tools, standards and methods, including locating devices and utility maps.
• Perform ticket audits to ensure locators correctly locate facilities and follow proper marking procedures.
• Complete required background checks and pass a DOT drug test as a condition of employment.
• All employees are assigned proper technology and work vehicles to perform duties.

• High school diploma or GED
• Valid driver’s license
• 2 years of experience in the locating industry

• Ability to work independently with minimal supervision
• Ability to read and interpret prints at a high level
• Multiple years locating and pipeline technician experience
• Strong communication and interpersonal skills to work with citizens, company and contractor representatives, and customers
• Good organizational skills to handle varied tasks
• Knowledge of safe worksite practices
• Experience with construction and installation of below-grade infrastructure
• Experience with utility standard designs and complex urban underground utility infrastructure
• Experience serving as firm/client liaison
• Experience reviewing design drawings and using locating equipment

• Capable of moving about on construction sites, public streets and parkways
• Capable of lifting up to 50/75 lbs
• Ability to stand, walk, kneel or sit for extended periods
• Hand-eye coordination to operate computers and measurement, locating and testing instruments
• Reasonable accommodations available to enable individuals with disabilities to perform essential job functions

• Work safely outside in all weather conditions year-round
• Occasionally work in excavation areas and roadways
• Occasionally exposed to wet/humid conditions, fumes or airborne particles, and vibration
• Noise level occasionally moderate to loud

• Job Type: Full-time

• Health Insurance
• Dental Insurance
• Term life Insurance
• Short-Term Disability
• Long-Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (Matched by the company)

• Schedule:
  
  10-hour shifts, 8-hour shifts, weekends as needed
• Work setting:
  In-person
• Experience:
  
  Utility locating: 2 years (Preferred)
• Shift availability:
  Day Shift (Preferred)
• Work Location:
  
  In person