Retail Security Systems Technician

Responsibilities

• Install and repair Inventory Control and Video equipment in retail environments
• Respond to service calls efficiently and maintain accurate records of work performed
• Work directly with customers and team members to resolve issues promptly and provide equipment training
• Maintain an accurate parts inventory to support first-time fixes and efficient service delivery
• Report customer satisfaction updates and any service or sales opportunities identified during visits to management
• Support safe, effective field work while representing Johnson Controls professionally at customer sites

• Possession of an EL 06 License
• Proficiency in electronics and networking fundamentals
• Strong written and oral communication skills
• Proficiency in MS Office and basic PC skills
• Ability to work independently and collaboratively in a team environment
• Physical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts
• Nice to Have:
  Networking certification
• Experience installing or servicing IP cameras and DVR/NVR systems
• Adaptability to industry changes and a strong work ethic

Demonstrates proficiency in electronics and networking fundamentals, with experience in installing and servicing IP cameras and DVR/NVR systems. Strong communication skills and the ability to work independently or collaboratively in a team environment are essential for effective customer service and support.