Call Center Representative

Responsibilities

• Accountable for scheduling appointments
• Follows and reinforces all policies for case scheduling
• Communicates information for each scheduled appointment
• Accountable for auditing and/or completing electronic documentation of patient and case information in a timely manner
• Works under pressure to meet deadlines while maintaining a high degree of quality
• Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis

• Customer service oriented
• Attention to detail with data entry
• Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis
• Ability to think quickly and react professionally
• Empathy skills

Contract to Hire position based out of Bloomington, IN 47405.

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Bloomington, IN 47405.

This position is anticipated to close on Feb 25, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.