Part-Time Student Office Assistant, Operations and Assignments

Eligibility

Students who are eligible for Federal Work-Study are encouraged to apply. To check your eligibility, log in to your One.

IU account and go to View/Manage My Financial Aid. There, you can review your financial aid package and confirm your work‑study status.

The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University (IU) experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well‑being are our core mission.

Indiana University Bloomington is a public Research Institution with a total enrollment of 45,328 students and some of the top academic programs in a range of disciplines. With Big 10 sports, more than 700 student organizations, a vibrant artist community, and plenty of other opportunities for involvement, IUB is a campus full of energy and life.

The Housing Operations and Assignments office is a dynamic group of staff who facilitate occupancy management, contract implementation, and front‑line service for on‑campus housing. With a highly productive and cyclical office structure, staff balance customer service and student development through interactions with students and families.

Approximately 12,000 students live in IUB on‑campus housing, predominately first year students in 15 traditional residence halls. In addition to our traditional floors, we have 21 Living Learning Centers and Thematic Communities.

• Supports the Housing Operations and Assignments desk with a variety of office skills that embody customer service and a high level of attention to detail
• Gives support to the professional staff of the department
• Manages email and voicemail
• Provides general phone support regarding student requests, housing assignments, the move‑in process, and medical accommodations
• Provides directional guidance to students, staff, and vendors who enter our buildings
• Serves as a reliable source of information for housing assignments and processes, and supports Residence Life initiatives
• Assists with tabling information during the summer New Student Orientation programs

Required

• Currently enrolled as a student at Indiana University

• 1 year of office experience
• Customer Relations Management (CRM) tool experience

• Excellent interpersonal skills
• Ability to effectively communicate and exchange information with a professional customer service orientation and demonstrated ability to work well with a student, faculty, and staff population
• Strong organizational, time management, and multitasking skills including the ability to manage multiple tasks and priorities efficiently
• Team‑oriented, with the ability to recognize when tasks need to be completed, taking initiative to assist where and when needed
• High level of attention to detail
• Ability to maintain confidentiality with access to critical university data
• Demonstrates operating knowledge of standard office equipment

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

The Office of Student Life is committed to building students build career readiness and workforce skills. Student employment offers practical experience to apply learning, build real‑world skills, and develop competencies valued by employers. Each role supports NACE Career Competencies, with emphasis on those most relevant to the position:

• Career and Self‑Development
• Communication
• Critical Thinking
• Leadership
• Professionalism
• Teamwork
• Technology

These are transferable workforce skills you can add to your resume and use in any career path.

Bloomington, Indiana
In‑person position
$12.25 per hour

Work‑s…