Scheduling; Bloomington

Patient Scheduling Specialist

Remote | Bloomington, IN | 8am-5pm, M-F

We are seeking a detail‑oriented and customer‑focused Patient Scheduling Specialist to join our team. In this role, you will ensure patients receive exceptional service while supporting the smooth coordination of scheduling across various departments. You will play a key part in providing clear communication, accurate documentation, and a compassionate experience for every patient interaction.

• Schedule patient appointments accurately and efficiently.
• Follow and reinforce all case‑scheduling policies and procedures.
• Clearly communicate appointment details and any required information to patients and internal teams.
• Audit and complete electronic patient and case documentation in a timely manner.
• Maintain high‑quality work while meeting deadlines in a fast‑paced environment.
• Communicate professionally and effectively with patients, peers, and leadership daily.

• Strong customer service mindset
• Adaptability and willingness to support different departments as needed
• Excellent attention to detail, particularly with data entry
• Effective and efficient communication skills
• Ability to think quickly and respond professionally in dynamic situations
• Strong empathy and interpersonal skills

• Bachelor’s degree (not required)

• Call center experience
• Customer service
• Data entry

This is a Contract to Hire position based out of Bloomington, IN 47404.

The pay range for this position is $16.00 - $16.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Bloomington, IN 47404.

This position is anticipated to close on Mar 9, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.