Recruitment, Admissions Cohort Programs Assistant

Ivy Tech Community College – Bloomington is seeking a Recruitment, Admissions, & Cohort Programs Assistant to deliver exceptional customer service and administrative support for the Office of Recruitment, Admissions, & Cohort Programs. The assistant is the first point of contact for prospective and current students, families, and campus visitors, and supports recruitment events, campus tours, appointment scheduling, student records, and day‑to‑day office operations.

Full‑time hourly position (8:00 a.m. – 5:00 p.m., Monday – Friday. Occasional evenings may be required.)

• Respond to email and phone inquiries to the department’s shared inbox and ticketing system in a timely, professional manner.
• Address questions and requests from students, the general public, faculty, administrators, and staff, referring to appropriate personnel when necessary.
• Coordinate and schedule student appointments with relevant departments based on individual needs and goals.
• Attend and participate in departmental meetings, Cohort Programs group meetings, and events, including on‑campus activities such as campus visits and student meetings.
• Lead or assist with campus tours, including walking groups and answering questions.
• Coordinate purchasing and venue requests for the team.
• Maintain accuracy and confidentiality of student enrollment records in compliance with College policy and the Family Educational Rights & Privacy Act (FERPA).

• High school diploma or GED required; associate degree preferred.
• Proficiency in Microsoft Office and general computer applications.
• Strong data entry and administrative skills.
• Previous experience in an administrative role, preferably within higher education, is preferred.

• Health, Vision, and Dental plans available.
• Employee Assistance Program and Wellness program.
• Flexible Spending Account for healthcare and dependent care.
• Retirement plan with 10% employer contribution.
• Life and disability insurance.
• Paid professional development and tuition assistance.
• Paid time off, flexible work arrangements, and parental leave.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment, in its educational programs and activities, employment, or admissions.

Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the U.S. Department of Education Office of Civil Rights.