Part-Time Graduate Recruitment and Admissions Assistant

Part-Time Graduate Recruitment and Admissions Assistant

The Luddy School of Informatics, Computing, and Engineering is seeking a Part-Time Graduate Recruitment and Admissions Assistant.

• Responsible for providing administrative and operation support throughout the graduate admissions process, from prospective student inquiry through matriculation.
• Assists applicants in navigating the admissions process, ensuring completion of application requirements and providing timely communication and support.
• Supports graduate recruitment through the planning, coordination, and execution of outreach activities, recruitment events and student engagement.
• Acts as the first point of contact for the Luddy School of Informatics, Computing, and Engineering Graduate Programs.
• Delivers exceptional customer service while representing the Luddy School and promoting its graduate programs.
• Responds promptly to phone and email inquiries regarding admissions processes, application status, and enrollment-related questions.
• Maintains the confidentiality and integrity of all student records, admissions documents, and institutional information.
• Responds to and resolve questions from prospective students, faculty, staff, and campus partners regarding admissions policies, procedures, and eligibility requirements.
• Assists with utilizing CRM and Slate systems to manage prospective student communications, create email journeys, track interactions, and collect recruitment data.
• Manages the processing of graduate admission applications and supporting documentation, ensuring applicants complete all required materials throughout the admissions process.
• Reviews applications for completeness, and contacts applicants for any missing information or to resolve discrepancies.
• Supports graduate recruitment and admissions efforts through the planning and execution of recruitment events and other prospective student engagement initiatives.
• Works closely with Luddy Recruitment and Admissions team and communicates messaging and detailed information to prospective and current students, faculty, staff and campus colleagues regarding graduate admissions and events.
• Maintains records and databases of applications, updates and purges as necessary, gathers and collates information from records.

Required:

High school diploma or equivalent (HSED or GED).

Preferred

Required

• Strong verbal communication and active listening skills
• Ability to maintain a high degree of professionalism when interacting with prospective students, employer partners, faculty, staff, and external stakeholders.
• Excellent organizational, planning, and time-management skills.
• Ability to work effectively in a fast-paced, dynamic environment while managing multiple priorities.
• Proficiency with Microsoft Office and other office software platforms and systems.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong interpersonal, relationship-building, and networking skills.
• Ability to work independently while exercising sound judgment and initiative.
• Strong customer service orientation with a commitment to providing a positive experience for prospective students and partners.
• Excellent written communication and presentation skills.
• Ability to analyze recruitment data and use metrics to inform outreach and engagement strategies.

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events