Part-Time Graduate Recruitment and Admissions Assistant

LUDDY ADMINISTRATION (BL-INAD-IUBLA)

The Luddy School of Informatics, Computing, and Engineering is seeking a Part‑Time Graduate Recruitment and Admissions Assistant.

• Responsible for providing administrative and operational support throughout the graduate admissions process, from prospective student inquiry through matriculation.
• Assists applicants in navigating the admissions process, ensuring completion of application requirements and providing timely communication and support.
• Supports graduate recruitment through the planning, coordination, and execution of outreach activities, recruitment events, and student engagement.
• Acts as the first point of contact for the Luddy School of Informatics, Computing, and Engineering Graduate Programs.
• Delivers exceptional customer service while representing the Luddy School and promoting its graduate programs.
• Responds promptly to phone and email inquiries regarding admissions processes, application status, and enrollment‑related questions.
• Maintains the confidentiality and integrity of all student records, admissions documents, and institutional information.
• Responds to and resolves questions from prospective students, faculty, staff, and campus partners regarding admissions policies, procedures, and eligibility requirements.
• Assists with utilizing CRM and Slate systems to manage prospective student communications, create email journeys, track interactions, and collect recruitment data.
• Manages the processing of graduate admission applications and supporting documentation, ensuring applicants complete all required materials throughout the admissions process.
• Reviews applications for completeness, and contacts applicants for any missing information or to resolve discrepancies.
• Supports graduate recruitment and admissions efforts through the planning and execution of recruitment events and other prospective student engagement initiatives.
• Works closely with Luddy Recruitment and Admissions team and communicates messaging and detailed information to prospective and current students, faculty, staff and campus colleagues regarding graduate admissions and events.
• Maintains records and databases of applications, updates, and purges as necessary, gathers and collates information from records.

• High school diploma or equivalent (HSED or GED).

• Bachelor's degree.

• Strong verbal communication and active listening skills.
• Ability to maintain a high degree of professionalism when interacting with prospective students, employer partners, faculty, staff, and external stakeholders.
• Excellent organizational, planning, and time‑management skills.
• Ability to work effectively in a fast‑paced, dynamic environment while managing multiple priorities.
• Proficiency with Microsoft Office and other office software platforms and systems.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong interpersonal, relationship‑building, and networking skills.
• Ability to work independently while exercising sound judgment and initiative.
• Strong customer service orientation with a commitment to providing a positive experience for prospective students and partners.
• Excellent written communication and presentation skills.
• Ability to analyze recruitment data and use metrics to inform outreach and engagement strategies.

$22.00 an hour

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU‑sponsored volunteer events
• Employee assistance program (EAP)

Indiana University is an equal‑opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non‑Discrimination here which includes contact information.

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