Royal South Toyota Auto Parts Counter Advisor

Royal South Toyota — Parts Advisor

Royal South Toyota in Bloomington, Indiana, is looking to add a motivated, professional, dependable, and detail-oriented Parts Advisor to join our Parts & Accessories Department.

This is an exciting opportunity for someone who enjoys working in a fast-paced environment, solving problems, working with customers, and being part of a team. The ideal candidate will have strong communication and computer skills, excellent organizational abilities, and the foresight to anticipate customer and department needs.

As a Toyota Parts Advisor, you will support a busy Service Department, our Collision Center, Retail Parts Counter, and online parts and accessories sales through eBay, Amazon, TPCO
, and other channels. You will also work with local collision and mechanical repair shops.

Experience in dealership parts, aftermarket parts, online sales, inventory control, or automotive service is a plus. Toyota parts experience is preferred, but we are willing to train the right person who is motivated to learn and grow into a Toyota Parts Professional.

We take pride in maintaining a well-stocked, organized, and efficient parts department and are committed to improving fill rates, productivity, and customer satisfaction.

If you're looking for an opportunity to grow your career—or you're ready for a new challenge in the automotive parts industry,we want to meet you!

If you're dependable, customer-focused, organized, and ready to build a career in automotive parts, we’d like to hear from you.

Compensation will be discussed and determined based on your experience.

• Competitive pay based on experience
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid vacation
• Paid holidays
• Life insurance
• Parts & Service employee discount
• Supportive management and experienced staff
• Rotational Monday–Saturday schedule
• Saturday lunch provided

• Welcome customers promptly and provide a friendly, professional experience
• Assist Parts and Service Advisors with daily responsibilities
• Answer incoming phone calls and schedule appointments when needed
• Clearly communicate with customers to understand and confirm their needs
• Provide accurate information regarding parts, services, and charges
  
  Assist with vehicle tagging and moving vehicles safely when required
• Use an iPad or phone camera to document customer vehicles when necessary
• Maintain a professional appearance and positive attitude
• Communicate effectively with other departments and our other dealership locations
• Respond promptly and professionally to inter-company communications
• Explain completed work and charges to customers when appropriate
• Work collaboratively with other employees to provide an exceptional customer experience
• Help maintain an organized, accurate, and efficient parts operation

• Dependable, responsible, and punctual
• Strong attention to detail
• Excellent communication and listening skills
• Ability to follow directions and learn new processes
• Strong organizational and problem-solving skills
• Comfortable using computers, tablets, phones, and other technology
• Ability to work efficiently in a fast-paced environment
• Professional appearance and positive attitude
• Clean driving record
• Ability to remain on your feet and move throughout the workday
• Willingness and desire to improve, learn, and advance
• Dealer track experience is a plus
• Previous automotive, dealership, parts, inventory, or online sales experience is preferred