Communications Content Creator; Communications Generalist

Department Specific Responsibilities

• Supports the Jacobs School of Music storytelling, promotion, and visibility efforts by producing compelling written, visual, and multimedia content that connects the school's artistic and academic work to internal and external audiences, prospective students, alumni, donors, faculty, and the broader public. This role sits at the intersection of journalism, marketing, and the arts, translating performances, research, and student achievement into content that resonates across web, social, print, and video.
• Writes and edits feature stories, profiles, and web copy that capture the artistic and academic life of the school.
• Produces and helps produce and coordinates photography and video coverage of performances, recitals, master classes, and events.
• Collaborates with faculty, students, and staff to source stories and gather materials.
• Supports email newsletters, digital publications, and season/program materials.
• Partners with designs and web teams to ensure content is optimized for each platform.
• Tracks content performance and, in consultation with the director, adjusts strategy based on engagement data.

• Independently creates basic and complex communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
• Responds to inquiries and requests and explains policies, procedures, and context of communications.
• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.
• May provide guidance to lower-level Communications Generalists.

• Bachelor's degree in communications, journalism, English, public relations, arts administration, or related field.

• 2 years in relevant field.

• 2 years of experience in content creation, journalism, or marketing.
• Experience in higher education or arts organization is a plus.
• Strong writing and editing skills; ability to translate technical or artistic material for general audiences.

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

• Proficiency with content management systems, social media platforms.
• Basic photo/video editing tools.
• An interest in or appreciation for jazz and/ or classical music, performance, or the arts.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This position requires occasional coverage of evening/weekend events as needed.

Indiana University (IU) Bloomington Campus.

This is an in-person position.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance…