Community Ambassador PT

Location:

Property - Onsite Status:
Part-Time, Hourly

Reports To:

General Manager Who We Are At

B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.

We live our core values every day:

People-First Service Accountability Empowerment Grit  & Perseverance Diversity, Inclusion & Belonging Position Summary The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.

What You’ll Do Resident Engagement & Programming Plan and execute social and developmental programs to enhance the resident experience

Build relationships with residents through one-on-one interactions and community involvement

Support a positive, inclusive, and engaging community environment

Serve as a resource for residents regarding community services and local resources

Leasing & Marketing Support Assist with leasing efforts including tours, follow-ups, and housing events

Participate in outreach marketing activities such as housing fairs and campus events

Promote the community through social engagement and peer networking

Office & Operational Support Cover scheduled office shifts, including evenings and weekends

Support daily office functions including customer service and administrative tasks

Assist with move-in and move-out processes

On-Call & Community Support Participate in rotating on-call responsibilities

Respond to lockouts, noise complaints, and resident concerns

Assist in handling emergency situations as needed

Leadership & Representation Serve as a role model and ambassador for the

B.HOM brand

Promote a positive and professional image within the community

Support conflict resolution and community standards

Additional Responsibilities Perform other duties as assigned to support community success

What We’re Looking For Required

Skills & Qualifications Strong communication and interpersonal skills

Ability to manage multiple responsibilities and stay organized

Positive attitude and strong customer service mindset

Ability to maintain confidentiality and professionalism

Proficiency in Microsoft Office and social media platforms

Must be enrolled as a student and meet academic requirements:

Minimum 12 undergraduate credit hours (or 6 graduate hours)
Minimum 2.5 cumulative GPA (must be maintained)
Must be able to live on-site in assigned staff housing

Must be available to move in prior to the start of the academic year for training

Work Schedule Approximately 20 hours per week Includes office hours, events, marketing activities, and on-call responsibilities

Evenings, weekends, and on-call shifts required

Physical Requirements Ability to move throughout the property and attend events

Frequent use of computer and office equipment

Ability to communicate effectively in person, phone, and written formats

Occasionally lift up to 30 lbs.

Why Join

B.HOM?

Competitive compensation and/or housing benefits (where applicable)
Valuable leadership and professional development experience

Opportunity to build transferable skills in marketing, sales, and operations
401(k) with company matc

Sick and safe time

A people-first culture focused on development and success

B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.
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