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Member Experience Specialist — In-Person Banking

Job in Bloomington, Monroe County, Indiana, 47401, USA
Listing for: IU Credit Union
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 30307 USD Yearly USD 24796.00 30307.00 YEAR
Job Description & How to Apply Below

IU Credit Union is seeking a Member Service Representative in Bloomington, IN. This full-time position involves greeting members, handling deposits and withdrawals, and answering questions about accounts and services to provide an outstanding member experience.

The role emphasizes accuracy, professionalism, and empathy, with daily interactions focused on helping members find the right financial solutions and preventing fraud. Onsite schedule includes weekends as needed.

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