Cashier​/ Receptionist Part Time Position

Job Title

Responsibilities:

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Provide basic information to callers who have general inquiries

Calculate the customer's bill using the dealership's computer system

Assist the General Manager with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

Requirements:

Superior interpersonal skills

Previous customer service experience required

Professional Appearance

Excellent communication and organizational skills

Experience using Microsoft Office suite

Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

Must be willing to submit to a drug screen & background check