Dispatcher, Customer Service​/HelpDesk

Dispatcher

Schedule:

Monday
- Friday; 8:00am- 2:00pm

Location:

Command Center at IU Health Bloomington RAHC

Responsibilities:

• Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion.
• In addition to answering telephone calls, service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency.
• Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel.
• Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.

Qualifications:

• 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
• High School Diploma/GED required. Associates Degree preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.