Dispatcher, Customer Service/HelpDesk
Job in
Bloomington, Monroe County, Indiana, 47408, USA
Listed on 2026-08-22
Listing for:
Indiana University Health
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Clerical, Call Center / Support, Customer Service Rep, Admin Assistant
Job Description & How to Apply Below
Job Description
Schedule:
Monday
- Friday; 8:00am- 2:00pm
Location:
Command Center at IU Health Bloomington RAHC
Responsibilities:
- Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion.
- In addition to answering telephone calls, service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency.
- Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel.
- Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.
Qualifications:
- 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
- High School Diploma/GED required. Associates Degree preferred.
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