Academic Services Internship; Student Services Coordinator

Department-Specific Responsibilities

• Directly supervised and trained by upper-level staff while learning the field of student-athlete academic support services in athletics.
• Provides direct support with developing, executing and evaluating comprehensive academic plans and learning initiatives programs for student-athletes.
• Participates in managing the student-athlete academic development and assisting academic advisors and learning specialists within Academic Services.
• Assists staff with student-athlete academic performance and communicating this performance to supervisor.

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs other duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains student records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• Assists with ordering or creation of promotional materials for student organizations or departmental needs.
• Takes on tasks of increasing complexity, such as performing benchmarking research of student services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.
• May provide guidance to other Student Services Coordinators.

• Bachelor's degree

• Some related experience (preferred)

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships
• Demonstrates ability to maintain confidential information
• Effective interpersonal skills
• Demonstrates customer service skills

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This is a 1 year full-time internship that will begin in June 2026.

There are 2 vacancies available.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.