Retail Supervisor

Pay rate: $43,888.00/yearly

• Responsible for recruiting, supervising, and motivating employees; developing them to deliver on our client’s expectations.
• Train Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work‑withs of Event Specialists and developing event execution skills while maintaining Food Safety practices.
• Communicate with store management about upcoming events and the execution of past events in their store.
• Act as the point of contact for all events in the store; assist Event Specialists with event kits, materials, and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on‑date execution.
• Reschedule events as needed in a timely manner to maximize on‑date, on‑weekend, and total execution results.
• Share competitive knowledge and best practices with the team.
• Communicate effectively and maintain strong working relationships with field support, recruiting, and client services.
• Maintain a clean, neat, and orderly demo kitchen; ensure appliances are in working order and inspect company equipment regularly.

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job‑related instructions and perform any other job‑related tasks as directed by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/

Experience:

Associate Degree and/or Technical Diploma or one to two years of related experience or training; or equivalent combination of education and experience.

Computer

Skills:

Ability to use and navigate company‑provided computer and mobile device applications and internal systems. Proficient with MS Office Suite programs.

Certificates, Licenses, Registrations: Valid driver’s license required;
National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities: This position has direct supervisory responsibilities for approximately 10–50 employees.

Work Environment: Retail store environment; local travel may be required.

Physical Demands: The associate will be regularly required to: stand; walk; use hands and fingers to handle or feel; reach with hands and arms (including overhead); talk and hear; read instructions; stope; kneel; crouch; climb (including use of a 6’ ladder); balance; lift and carry up to 25 pounds (including occasional lifting up to 50 pounds); push and pull a wheeled demonstration cart fully laden with appliances, supplies, and product;

prepare foods and beverages using required appliances (cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves). May be in contact with cleaning supplies.

Language

Skills:

English is the primary language skill; bilingual skills may be required based on business necessity.

Acosta Group is an equal opportunity employer and will provide reasonable accommodations for applicants with disabilities. If reasonable accommodation is needed, please contact and include "Applicant Accommodation" in the subject line.