Assistant Banking Center Manager

DEPARTMENT: Deposit Operations

CLASSIFICATION: Non-Exempt

REPORTS TO: Banking Center Manager and/or Deposit Manager

SUPERVISES: Universal Banker, Personal Banker, Personal Banker II, Personal Banker III

JOB SUMMARY: Responsible for the operations of the retail banking center with twenty percent of the time focused on pursuing individual sales goals. Operational and budgetary functions completed the remaining eighty percent.

• Supports retail banking center personnel in their sales management by attaining banking center goals in an effective and efficient manner through planning, staffing, training, leading & controlling.
• Leads sales strategy and planning by conducting regular sales meetings in order to reach performance goals.
• Develops new account relationships through community and professional visibility and among existing customers.
• Assists in retail banking center business development activities.
• Generates and pursues sales leads and strengthens relationships through follow-up of potential customers.
• Assists with the design of internal performance goals and objectives for personnel and banking centers to maximize business volume, deposits, and loan portfolio.
• Responsible for consumer lending from application to closing.
• Performs new accounts duties.
• Assists on teller line when needed as a personal banker or additional support for front line.
• Ensures vault cash is at a manageable level.
• Oversees that ITM functions are completed, if applicable.
• Assists head teller in locating teller cash discrepancies. Completes teller cash over/short procedures.
• Assists and makes recommendations on retail banking center staff's performance evaluation and salary adjustments.
• Directs retail banking center personnel in activities to ensure prompt, accurate and dependable customer service.
• Actively participates in establishing and works to accomplish individual sales, referral, operational, and community involvement goals.

• Bachelor's degree in finance or three to five years' experience in financial institution.

• Strong sales initiative that results in initiating, developing, and securing relationships with new and existing customers.
• Superior knowledge of financial institutions processes, procedures, and workflow.

EOE, including disability/vets