Night Audit Representative

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice®has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full‑service upper upscale properties to midscale, extended stay and economy enables Choice®to meet travelers’ needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award‑winning Choice Privileges®loyalty program and co‑brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information,

The ability to model Choice’s Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The role of Night Audit Representative requires an individual the ability to provide superior guest service in a fast‑paced, hotel environment, ensuring 100% guest satisfaction.

Starting Hourly Wage:$18.00

1st of the month following
30 daysof service:

• 401(k) Retirement Plan
• Employee Assistance Program

90 Days:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

Ensuring accurate and timely recording and reporting of all property receipts

Following cash handling procedures as outlined by the accounting department

Collecting payment at check out and provides change for guests as needed

Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills

Preparing all computer systems for the following day Ensuring accurate and timely backup of files / tapes are maintained on a daily basis

Preparing, balances, posts, and distributes all necessary reports on a daily basis

Interacting with all in a professional manner, assisting other departments with necessary information

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

• Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment
• Experience in Opera system preferred
• Proficient in math with ability to make accurate mathematical calculations
• Basic mathematical skills and ability to make accurate mathematical calculations using a 10‑key calculator
• Strong verbal, written and interpersonal skills
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• Ability to maintain a positive and professional attitude when handling all situations
• Adhere to the policies and procedures of the hotel
• Must be available to work over night
• Ability to work a flexible schedule including , holidays, and weekends
• Working knowledge of computer and math skills.

• Ability to stand, stoop or bend for entire shift
• Ability to lift up to 20 pounds

The hotel business functions seven days a week, 24 hours a…