Parking Lot Attendant, IMU and IU Biddle Hotel

Department

IUB HOTEL (BA-IUBH-IUBLA)

Indiana University (IU) Dining and Hospitality offers a dynamic,creative, collaborative environment in which motivated employee scan expand their skills as part of a dedicated team while providing exceptional guest experience. Through positions in campus dining,catering, retail operations, and the hotel, employees can develop skill sets that open career opportunities on campus andbeyond.

The 189 room IUBiddle Hotel is the largest hotel in Bloomington, Indiana. Atthe IU Biddle Hotel, guests enjoy upscale accommodations andfirst-rate amenities while being steps away from some of Bloomington's best dining, shopping, arts and entertainment, andnightlife. Located in the center of campus in the Indiana Memorial Union (IMU) the Biddle Hotel gives our guest access to unique event spaces, comfortable lounges, and 9 different dining options during their stay with us.

We strive to make each guests stay special by delivering great service modeled on true Hoosier Hospitality. Comejoin us!

Department Specific Responsibilities

• Welcomes Visitors, Guest, Alumni, and Students to the IMU andIU Biddle Hotel.
• Restocks supplies and conduct basic troubleshooting on parkinggate equipment.
• Monitors IMU Circle and help maintain proper traffic flow.
• May assist with guest luggage handling and sense of arrival tothe IU Biddle Hotel.
• Communicates and coordinates with other departments to help create a great guest experience.
• May drive university vehicle for business needs.

General Responsibilities

• Attends parking lots and facilities.
• Maintains professionalism in adverse or stressful situations;provides positive customer service by answering visitor questions regarding directions, parking policies, and event information.
• Assist with traffic control at booths.
• Issues tickets using a handheld computer.
• Informs supervisor of infractions to departmental policy.
• Counts and reconciles cash from drawer in preparation for dailydeposit and completes written reports of daily activity.
• Responsible for general upkeep and cleanliness of parking boothand parking facilities.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Preferred

• Some prior experience in related field

LICENSES AND CERTIFICATES

Preferred

• Possess a valid driver's license with the ability to be insuredby Indiana University upon date of hire.

SKILLS

Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Able to deal with many tasks concurrently including iratecustomers, answering questions, and reporting problems.
• Ability to read and learn parking regulations, departmentalprocedures, and policies and give customers correctinformation.

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivity equipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$15.62 per hour

Variable schedule, may work evenings and weekends.

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure .

Career Level:

Foundational

FLSA:
Nonexempt

Job Function:
Operations

Job Family:
Parking Operations

to learn more about Indiana University'sJob Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time atthe discretion of the University, but will remain open for aminimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discriminationhere which…