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Informatica Support Lead: Incident & Uptime Champion
Job in
Bloomington, Monroe County, Indiana, 47401, USA
Listed on 2026-03-23
Listing for:
Smart IT Frame LLC
Full Time
position Listed on 2026-03-23
Job specializations:
-
IT/Tech
Systems Administrator, Technical Support
Job Description & How to Apply Below
Responsibilities
- Primary Technologies - Informatica PC Application Platform experience
- Hands‑on experience with end‑to‑end monitoring, troubleshooting, and stability of all Informatica jobs across Prod and Non‑Prod environments
- Lead major incident triage calls for critical ETL failures
- Oversee daily health checks for failures and performance degradation
- Assist in application upgrade of the environment
- Coordinate with development team for fixing failures
- Coordinate with QA team on data validation failures
- Support production release and deployment process
- Incident and problem management
- Ticketing systems:
Service Now, Jira - Monitoring tools
- Version control basics:
Git / SVN for migration scripts
- Proactively monitor Informatica environments for uptime and performance
- Execute scheduled health checks and housekeeping tasks
- Assist users with access issues, report failures, and portal navigation
- Manage user provisioning and security roles
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