System Throughput & Access - Project Manager

System Throughput & Access Project Manager (Remote, Healthcare)

Location: Remote (U.S.) with up to 25% travel

Start Date: ASAP (focused on finding the right fit)

$85-90/hr W2

We are seeking a System Throughput & Access Project Manager to play a critical role in driving large-scale transformation initiatives across healthcare operations and IT. This position sits at the intersection of technology and operational leadership
, helping to deliver strategic programs that improve patient access, system throughput, and overall organizational efficiency.

This is a high-impact, hands‑on role designed for someone who thrives in complex, evolving environments and can execute while aligning diverse stakeholder groups.

• Serve as a key liaison between IT and operational teams, ensuring alignment and execution of strategic initiatives
• Lead end‑to‑end project delivery across multiple concurrent programs
• Drive initiatives such as:
• Centralized access and scheduling transformation
• Transfer center and operator workflow optimization
• System‑wide capacity management and patient throughput improvements
• Digital front door and patient access enhancements
• Maintain PMO governance while navigating dynamic, fast‑paced environments
• Provide clear, concise reporting and communication to senior stakeholders
• Act as a hands‑on project leader—owning execution, not just strategy

• 7–10+ years of experience in project/program management (senior‑level)
• Proven ability to lead complex, cross‑functional initiatives across IT and operations
• Experience working within a PMO or enterprise‑level project environment
• Background in healthcare systems
  , with direct experience in:
• Patient access / call centers
• Capacity management / throughput optimization
• Experience working in Epic‑based healthcare environments
• Strong ability to navigate ambiguity and drive results in evolving environments
• Comfortable being both strategic and highly hands‑on

• PMP certification
• Experience in an Enterprise PMO (EPMO) setting
• Six Sigma or process improvement experience
  
  Exposure to non‑traditional or operational project work

• Healthcare capacity and command center platforms
• Operator and scheduling systems
• AI-enabled patient access tools
• Project and workflow management platforms (e.g., Service Now or similar)

• A “doer” who can execute as effectively as they plan
• Someone who can confidently communicate across both technical and operational audiences
• A leader who is comfortable operating in a fast‑moving, less structured (“build as you go”) environment
• Experience rooted in health system operations or enterprise PMO functions (not purely IT‑focused roles)

This is an opportunity to shape and deliver transformation initiatives that directly impact patient access, operational efficiency, and healthcare delivery at scale
. You’ll work on high‑visibility programs with meaningful organizational impact.