Storage and Virtualization; Systems Engineer

Department

UITS TELECOMMUNICATION INFRAST (UA-NTEL-IUBLA)

The Intelligent Infrastructure (II) team is the driving force behind Indiana University's (IU) private cloud. We design, deploy,and manage a complex and georedundant, virtualized computing and storage environment that provides Infrastructure as a Service(IaaS) to the entire university community. From department workload to crucial campus operations, if it runs at IU, there is a veryhigh chance it runs on our infrastructure.

• What We Do:
  • We put enterprise-grade resources directly into the hands ofIU's innovators; we enable them to build fast and scale smart.
  • On-Demand Provisioning:
    We maintain a self-service portal that allows users to instantly spin up virtual servers, storage, and network resources.
  • Smart Workflows:
    We bridge the gap between engineering and administration with automated workflows, making resource management seamless and compliant.
  • Modern Workload Support:
    We provide the infrastructure for everything from traditional, heavy-duty enterprise applications tocutting-edge, containerized microservices.
  • Industry-Leading Standards:
    We continuously evolve our platform using the latest virtualization technologies, automation tools, and industry best practices.
  • Why Our Team is Exciting to Work With:
    If you love solving complex problems at scale and playing with the latest tech, this iswhere you want to be.

This position is on the Storage and Virtualization (SAV) team and provides senior level expertise for the storage and data protection systems that ensure university data is available, secure, and recoverable during system failures or major incidents. These systems are a key part of Indiana University's business continuity strategy and are essential for protecting critical services from downtime.

• Coordinates projects.
• Provides oversight for complex work.
• Serves as a primary point of contact for collaboration withother UITS teams and university stakeholders.
• Ensures projects are delivered efficiently.
• Manages risks appropriately.
• Ensures the existing team can continue to support a growing and increasingly complex service environment.

• Designs, develops, and implements advanced systems that adhereto university policies and standards; evaluates, monitors, and assesses current systems to design and develop system updates/modifications and/or to resolve issues; provides a senior point of escalation in regard to complex and difficult system performance issues.
• Makes recommendations to improve, as well as provides, bug reporting and identification, test case authoring and refinement,automation scripts, and works closely with other technical teams toresolve highly complex and difficult problems; reviews work andoften provides guidance to junior peers.
• Leads in establishing metrics and determining systems configuration(s) to ensure optimum performance and security in accordance with strategy and operational goals; analyzes capacity data and leads in the development of capacity plans.
• Ensures proper documentation of systems infrastructure design decisions, issues/resolutions, as well as leads service disaster recovery planning.
• Collaborates with systems professionals on other teams andacross the university to analyze/evaluate new capabilities and emerging technologies that could improve university systems performance.
• Researches and stays abreast of current higher education systems engineering trends; stays up-to-date and makes recommendations to improve systems engineering best practices,tools, and approaches.
• May serve as project leader; often provides guidance to junior peers.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

• Bachelor's degree preferably in computer science or related field.

• 5 years of systems engineering or related experience.

• 3 years of experience in Storage Array Administration(including managing multi-pebibyte storage infrastructure including capacity and performance, LUN allocations for complex cluster configurations, and troubleshooting performance in a storage area network (SAN)).
• 3 years of experience in multi-site storage infrastructure(including Tier1 NVMe Fiber channel Storage arrays, Tier2 Fiber channel Storage arrays, object storage infrastructure, especiallyS3 compatible object storage, and Network Attached Storage infrastructure).
• 3 years of experience in advanced business continuity management (including, site failover management for IP based storage infrastructure, site failure management for Fiber Channel storage infrastructure).
• 3 years of experience in data protection and replication technologies (including enterprise data protection management leveraging agentless hardware-based snapshots and agent-based technologies, synchronous replication, and…