Information Technology Spec - Simulation Operations IT Support Specialist
Listed on 2026-09-09
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Information Technology Spec 2 - Simulation Operations IT Support Specialist
Institution:
Normandale Community College
Classification
Title:
Information Technology Spec 2
Bargaining Unit / Union:
214:
Minnesota Association of Professional Employees
City:
Bloomington
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$28.18 - $45.82
We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. We actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.
Classification:
Information Technology Spec 2
Unlimited, Full-time
8:00 AM to 4:30 PM (Monday – Friday)
Salary Range:
Hourly from $28.08 to $45.82;
Annually from $58,840 to $95,672
* Salary placement is dependent on education and experience
The vacancy is posted on-line from Monday April 16 to April 29 at 11:59pm
THE POSITION AND THE DEPARTMENTThe purpose of the Simulation Operations IT Support Specialist is to provide advanced technical support, systems management, and operational oversight for the simulation technology and audiovisual systems within the Interprofessional Educational Center for Health Sciences. This position is responsible for maintaining, troubleshooting, and optimizing all simulation-related hardware and software systems, including recording servers, cameras, microphones, control systems, and networking components, to ensure reliable and high-quality delivery of academic training scenarios.
The Simulation Operations IT Support Specialist also supports the configuration and operation of simulation capture systems, and collaborates with faculty and staff to align technology solutions with educational goals. This position reports to the Director of Educational Technology and Innovation and plays a critical role in sustaining a robust, scalable, and technically sound simulation environment.
This position will actively advance the college’s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.
YOUR QUALIFICATIONS Essential:Two (2) years of experience providing technical support in instructional, classroom, lab, or simulation environments
Experience developing and providing training related to the use of software or A/V systems.
Experience supporting audiovisual and instructional technology in live or scheduled settings
Ability to follow established procedures while troubleshooting common technical issues
Strong customer service and communication skills; ability to work effectively with faculty, staff, and students
Experience supporting healthcare or clinical simulation environments
Familiarity with video capture, recording, or evaluation tools
Experience working in higher education instructional settings
Basic documentation or training support experience
Comfort supporting multiple technologies in time‑sensitive environments
Normandale is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first‑generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn.
We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.
As an agency of the State of Minnesota, Normandale offers a comprehensive benefits package including low cost medical, dental, vision insurance, short- and long-term disability, generous vacation and sick leave, 11 paid holidays each year, employer paid life insurance, pre-tax flexible spending accounts,…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).