Merchandise Recovery Specialist

As a Merchandise Recovery Specialist, you will play a crucial role in maintaining the store's overall appearance and organization. Your main focus will be on efficiently returning merchandise to the sales floor, ensuring shelves are well-stocked, and presenting the store in a clean and attractive manner. Exceptional customer service is also a key part of this position.

• Welcoming customers within a ten-foot radius to create an inviting atmosphere.
• Guiding customers in making informed purchase decisions.
• Delivering high-quality customer service to enhance the shopping experience.
• Organizing, restocking, and arranging products to create effective displays.
• Maintaining extensive knowledge of featured products and their locations within the store.
• Completing the daily recovery process for your assigned departments.
• Ensuring cleanliness and organization, including cleaning shelves and sweeping floors.
• Adhering to Indoor Merchandising Guide standards relevant to your department.
• Keeping bathrooms clean and well-maintained at all times.
• Understanding safety protocols and best practices for handling materials.
• Using office equipment such as computers, copy machines, and calculators effectively.
• Operating retail equipment such as handheld devices, forklifts, pallet jacks, and ladders.
• Engaging in cross-training for flexibility across various departments and responsibilities.
• Participating in training programs, workshops, and webinars to enhance your skills and stay updated on industry trends.
• Providing friendly and professional support to colleagues and customers, addressing inquiries and concerns promptly.
• Exemplifying the company's values:
  People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Performing other duties as assigned.