Produce Lead; East Store

Produce Lead (FT) East Store

Bloomingfoods Co‑op Market Bloomington, Indiana, United States

About Bloomingfoods Co‑op Market

Bloomingfoods has been a community‑owned cooperative (co‑op) grocery store since 1976. In 1975 a group of people formed the business to provide local focus and foods that were otherwise unavailable. We remain dedicated to good food and good health, excellent customer service, local and regional producers, and giving back to the community we are part of. Food issues are central to our focus and we strive to share what we know with others.

• To promote and encourage interest in the local growing of food crops and to provide for consumers in Southern Indiana locally grown, nutritious food.
• To educate the community to the economic, social, and other beneficial values inherent in organizing community services and in offering locally produced consumer goods and food.
• To help provide low‑cost food and consumer services to low‑income owner‑members of the Co‑op and the local community as a whole whenever possible.

About the role

• PURPOSE: To support the Produce Manager in performing the daily operations in the center store category of a retail location and to assist in meeting the goals and objectives set by the Store Manager while making each customer’s experience exceptional.

• Provide internal and external customers with excellent service at all times.
• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
• Use appropriate language, behavior, appearance, and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS and store policies.

• Order according to location purchasing and contract guidelines and ensure appropriate inventory levels.
• Maintain mutually beneficial business relationships with local and regional producers to ensure a strong presence of local product offerings.
• Participate in centralized buying opportunities.
• Ensure all retail displays are attractive and the product is abundant and front‑faced.
• Ensure accurate signage, pricing, and labeling.
• Ensure proper storage, handling, rotation practices, and labeling procedures.
• Ensure adequate amount of tools and production supplies.
• Maintain equipment in clean, safe, working order and report issues to the Center Store or Store Manager.
• Assist in the coordination of department productivity according to store needs.
• Maintain systems, staffing, and record keeping for receiving deliveries.
• Evaluate current suppliers and investigate new suppliers.
• Pursue continuing education opportunities when available and appropriate.
• Participate in co‑op events.
• Perform other tasks as assigned by the Produce Manager.

• Ensure carts and baskets are available to customers in designated areas.
• Perform various cleaning and maintenance duties including but not limited to the retail floor, dining areas, restrooms, and facility grounds.
• Maintain restroom cleanliness throughout the day and ensure adequate supplies of tissue and towels.
• Monitor cooler and freezer temperatures and immediately report deviations from established norms.
• Perform opening and closing procedures including set‑up and tear‑down of displays, cleaning, and security procedures.
• Follow co‑op policies and procedures as outlined in the Employee Handbook and other co‑op documents.
• Take responsibility for the effectiveness of your training and performance.
• Perform other duties as assigned by the Department or Store Manager or the Person‑In‑Charge.

• Ensure prompt, friendly, courteous customer service. Handle customer questions and complaints that can’t be handled by other staff.
• Oversee staff on shift in cleaning and maintenance procedures to keep the store in a clean, orderly condition.
• Monitor cooler and freezer temperatures. Troubleshoot equipment breakdowns during shift as needed.
• Carry out established opening and closing procedures.
• Uphold security procedures and support staff in dealing with shoplifters,…