Retail Store Manager - Mall of America

Retail Store Manager adidas - Mall of America

We are looking for a retail store manager to lead our presence at the Mall of America.

Drive store’s profitability by meeting or exceeding store sales and profit targets. Manage all resources within the store to provide customers with a leading shopping experience. Execute established policies, procedures, initiatives, and directives.

You lead, coach, and develop.

• Lead the recruitment, onboarding, training, and development efforts in the store through partnership with HR, Talent Acquisition, and Retail Training Coach, motivating and inspiring Assistant Store Managers to accomplish store goals and maximize their individual performance.
• Create a high‑performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Stores Career Ladder.
• Complete all Store Manager training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.
• Deliver best‑practice implementation to drive the collective performance of all district stores.
• Ensure compliance to established HR policies and procedures.

• Drive a service and selling culture in the store through leadership of adidas Group service model.
• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
• Ensure there is always a leader on duty on the sales floor, focusing team members on the consumer and on selling when you are not able to assume the responsibility yourself.
• Schedule and zone employees to allow service of consumers and driving sales to be prioritized above all else.
• Spend focused time on the sales floor to determine service improvement opportunities and to coach the Assistant Store Managers.
• Analyze Net Promotor Score results and communicate them to your store team to drive continuous service improvement.
• Optimize the consumer experience through leading digital initiatives including ship‑from‑store, click and collect, and all programs through our Store Associate Mobile device.

• Lead all store operations in a systematic and efficient manner, as per established adidas Retail Operating Rhythms.
• Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives.
• Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
• Ensure cash wrap transactions are processed quickly and accurately.
• Lead change management process initiatives as relevant.
• Assess and make recommendations to the District Manager to improve the commercial viability and availability of products for the store.
• Lead and implement all applicable loss prevention policies and procedures as well as health and safety risks.

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values. Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times.
• Ensure all established Retail Experience, Visual Excellence and In‑Store Communication standards are consistently implemented and maintained according to established standards and directives.
• Partner with District Manager and Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store.
• Take full ownership of the store and its commercial success.
• Analyze relevant data to probe and challenge the status quo with District Manager.
• Drive continuous improvement to increase your store’s sales, productivity and profitability.
• Ensure the legal and financial integrity of the store.
• Maintain a safe and productive shopping and working environment.

• Must possess and consistently…