Field Service Representative​/Market - SS - IN - Bloomington

Job Overview

Job Type: Per Required Need.

Location:

Market - SS - IN - Bloomington. Travel up to 90 miles from home, on average.

Schedule:

Monday–Friday; weekends not required. Pay: $17.00 per hour. Next‑day pay on demand with Daily Pay. Paid drive time & mileage reimbursement. Paid training. Minimum 20 hours of fieldwork within a rolling 30‑day period. Flexible self‑scheduling options and fixed shifts based on availability.

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms, images, and surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team’s success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Be available for weekend assignments as needed.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Follow all directives as provided, executing fully and completely.
• Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.
• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.
• Ensure customer and client satisfaction is met and continually improved according to established shared service field KPIs.
• Be open to providing and receiving feedback.

• Must be 18 or older and authorized to work in the United States.
• Flexible availability Monday through Friday; weekend and holiday availability as needed; early morning and late-night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities: climb a ladder up to 10 feet; safely lift and carry up to 60lbs; kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication
  
  Skills:
  
  effective communication via phone, text, and email; use a smartphone for clocking in/out, taking and uploading photos, downloading applications, and connecting to the internet; respond within 24 hours of contact.
• Education:
  
  high school diploma or equivalent typically required; previous retail or merchandising experience beneficial but not mandatory.
• Preferred Experience:
  
  installation and merchandising experience; proficiency with hand and power tools; ability to follow planogram directives and secondary communication.
• Technology: must own an Android or Apple mobile device to upload photos and data; must navigate various communication platforms and applications independently.
• Training: must complete all training assignments and tasks within a designated time frame; expected to work collaboratively and autonomously.
• Transportation and Travel: must have reliable transportation; valid driver’s license and proof of insurance; willingness and ability to travel up to 90 miles from home per assignment, shift, or daily.
• Leadership & Communication: superior leadership skills and strong professional communication and presentation skills; ability to make sound decisions, show good judgment, and problem‑solve effectively; capable of working autonomously with excellent time management and reporting skills.

• $17.00 per hour.
• Next‑day pay on demand with Daily Pay.
• Paid drive time & mileage reimbursement.
• Paid training.
• Flexible self‑scheduling options and fixed shifts based on availability.
• Work assignments available Monday–Friday; weekends not required.