Sales Associate - Bloomington, MN

Position:
Temporary, Part‑Time Sales Associate (Mall of America Retail Store, Bloomington, Minnesota)

Pay: $16.00 per hour.

• Flexible schedules
• Competitive pay
• Fun perks & Generous discount

As a Sales Guide, you’ll be the heartbeat of our outdoor gear/apparel departments, delivering world‑class service with a smile. You’ll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip‑top shape, and fostering a spirit of teamwork. Your role will be ever‑changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise.

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health & Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

• Required to stand, walk during shift; talk or hear, both in person and by headset; occasionally ascend or descend ladders, stairs, ramps.
• Repetitive motions that may include the wrists, hands, and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds.
• Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.