Hospice Account Executive​/Liaison

Overview

Hospice Account Executive/Liaison at Redcrest Hospice, Bloomington.

Job Focus:
Engage healthcare professionals, build relationships, and secure new and maintain existing accounts for home healthcare services.

• Educate healthcare professionals about the Company's services (physician’s offices, long-term care facilities, rehab centers, hospitals).
• Develop and maintain relationships with healthcare professionals in surrounding communities.
• Create awareness in the community of the need and benefits of home healthcare services.
• Network and attend business organizations on behalf of the Company.
• Develop and organize educational programs for the community and healthcare workers.
• Maintain existing accounts and educate clients, preparing them for services.
• Coordinate new referral admission process to ease transition by working closely with internal staff.
• Follow up with referrals to assess how service is going through phone calls, letters, and visits.
• Prepare weekly marketing reports for supervisor.
• Prepare monthly expense reports.
• Set weekly, monthly, and yearly goals in obtaining new accounts, referrals, and customers.
• Attending in‑service trainings and mandatory agency meetings.
• Maintain a professional appearance as a representative of the company.
• Attend ongoing educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.

• Bachelor’s degree in business, marketing, or a related field or 4 years of healthcare sales experience, preferably in homecare or hospice.
• High degree of creativity and a proven sales track record.
• Ability to create positive impressions and communicate with a variety of people.
• Maintain effective communication with patients, families, physicians, and co‑workers.
• Presents self in a highly professional manner.
• Ability to make appropriate judgments.
• Ability to identify a situation and handle it with the best possible solution.
• Ability to work as a team member.
• Ability to take initiative, attain targets, and meet deadlines.

The following physical demands are representative of the essential functions of this job.

• Constantly (66%-100%): Reading, speaking, writing English; communications skills; computer/PDA usage; hand/finger dexterity; hearing/seeing; vision for close work; talking on the phone; hearing on the phone; talking in person; hearing in person.
• Driving Frequently (34%-66%): Driving.
• Walking, bending, standing, sitting, stretching/reaching, climbing: Occasional.
• Lifting up to 50 lbs. with or without assistance: Occasionally.

We are an Equal Opportunity Employer.