Inside Sales Representative

About This Job Zolo

Location: Greater Bengaluru Area, India

Work Mode: On-site

Industry: Hotels and Motels,Real Estate,Hospitality

Inside Sales Associate – Coliving (Zolo)

Zolo | Coliving

Convert leads. Build trust. Drive bookings with speed and discipline.

Location - Bangalore

CTC - 6 LPA ( 4 LPA Fixed +2 LPA Variable)

Why this role exists

Zolo Coliving operates in a high-intent, high-volume demand environment — where customers are actively looking for accommodation but need guidance, trust, and clarity to make a decision.

The difference between a lead and a booking is not availability — it is speed, communication, and follow-through.

As we scale, the challenge is not just generating leads — it is converting them consistently, quickly, and efficiently while ensuring a smooth and trustworthy customer experience.

This role exists to ensure that every lead is handled with urgency, every conversation builds confidence, and every high-intent customer is converted into a booking.

If the Inside Sales Associate is strong, leads convert fast and predictably.

If the Inside Sales Associate is weak, leads drop, conversions fall, and revenue leaks.

Your mandate is clear

Convert inbound and outbound leads into confirmed bookings. Respond to leads with speed and urgency. Understand customer needs and map them to the right property. Drive conversations towards closure with clarity and confidence. Maintain strong follow-up discipline with zero lead leakage.

This is not a support role. It is a conversion-driven, target-oriented role with clear ownership of outcomes.

Finding dependable accommodation has historically been fragmented and inconsistent.

People settled for compromises because the system offered few trustworthy options.

Zolo reimagined living and hospitality as a connected journey.

Zolo Coliving simplifies urban living.

Z Vacations enables meaningful travel experiences.

Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.

Today, over 100,000 people trust Zolo across different phases of life.

Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners who think long term.

Take full ownership of converting leads into bookings.

Drive conversations towards site visits or direct closure.

Achieve daily and weekly conversion targets.

Focus on high-intent leads and close them faster.

Ensure no revenue leakage from unconverted leads.

Respond to inbound leads with minimal delay.

Make repeated and structured attempts for outbound leads.

Maximize connect rates through persistence and discipline.

Ensure no lead is left unattempted.

Maintain urgency across all interactions.

Understand customer needs (budget, location, duration, preferences).

Identify intent level early in the conversation.

Match requirements with the most relevant properties.

Suggest alternatives when exact matches are not available.

Guide customers with clarity and confidence.

Handle basic objections related to price, location, and trust.

Build confidence and credibility during interaction.

Position Zolo as the preferred choice.

Move conversations towards clear next steps.

Drive closure within defined timelines.

Maintain structured follow-ups across all leads.

Use calls and Whats App to stay engaged with customers.

Ensure no drop-offs due to lack of follow-up.

Track next actions clearly for every lead.

Stay persistent until closure or clear drop.

Update CRM after every interaction.

Maintain accurate lead stages and next steps.

Ensure clean and reliable pipeline visibility.

Follow defined sales processes and playbooks.

Enable clear tracking of performance and outcomes.

Experience we value

Fresher or early-career candidate.

Strong spoken communication skills (English + regional language preferred).

Any exposure to customer-facing roles is a plus.

Comfort with calling-based roles and performance tracking.

Hospitality or sales experience is not mandatory.

Communication ability, drive, and ownership mindset are critical.

You will be the first voice of Zolo for potential customers.

You will directly influence conversion rates and revenue outcomes.

You will shape customer trust and first impressions of the brand.

Zolo Coliving is scaling rapidly across markets.

As we grow, conversion discipline and customer trust will define success.

This role sits at the heart of that growth engine.

If you believe performance comes from effort, clarity, and ownership — this is the right opportunity.