Center​/Mail Room Technician; In person

Position Information:

NWHSU is seeking a detail-oriented and customer-centered Copy Center/Mail Room Technician to play a key role in supporting University operations. This individual is responsible for delivering high-quality copy, printing, finishing, and mail processing services, ensuring timely and accurate completion. This role involves handling all incoming and outgoing mail, operating and maintaining print and mailing equipment, and supporting University departments and customers.

The ideal candidate brings strong customer service and problem-solving skills to a fast-paced, service-driven environment.

Bloomington, MN in person

• Process and complete on-demand copy and print requests for University departments, ensuring accuracy, quality, and timely completion.
• Collaborate with departments to confirm job specifications, deliverables, and timelines.
• Operate and maintain copy center equipment, including printers, copiers, binders, cutters, laminators, and related machinery.
• Perform print production and finishing tasks such as copying, binding, cutting, laminating, shrink-wrapping, and assembling materials.
• Monitor and maintain inventory levels of paper and supplies; communicate replenishment and equipment service needs.
• Prepare and maintain billing and chargeback documentation, including departmental invoicing and coding updates.
• Coordinate equipment repairs and preventive maintenance with vendors as needed.
• Process outgoing and incoming mail and packages, including weighing, metering, sorting, and distributing in accordance with University guidelines.
• Provide customer service by assisting with walk-up copy, print, and mailing requests and responding to general inquiries.
• Support administrative functions, including month-end reporting and record maintenance.
• Perform other related duties as assigned.

• High School Diploma or GED, required
• Associates degree or equivalent combination of education and relevant experience, preferred
• 3-5 years relevant experience
• Experience operating high-speed copiers and/or multi-function machines in a self-directed environment, required
• Experience operating a small Perfect Binding Machine, required
• Experience with postage meter/mailing machines
• Basic math skills
• Strong communication and customer service skills
• Ability to troubleshoot equipment malfunctions, replace machine consumables, and coordinate service with vendors.
• Proficiency with Microsoft Office applications

• Experience using Xerox copier D110 w/Centre Ware, preferred
• Experience using Canon V700 color printer w/fiery commend workstation, preferred
• Experience using variable data in printing, preferred

• Ability to lift 50 pound boxes

Does this sound like the type of role you could excel in? Where your background and experience may contribute to the growth of our organization? A role where you can add your passion and enthusiasm, and make a difference? If you believe you have the education and experience to meet the qualifications for this role, we'd value talking to you. Non-traditional backgrounds are welcome.

$18.00 - $22.00 per hour.

The hiring rate is determined by a combination of education, related professional experience, and internal equity considerations and may exceed the posted range. NWHSU is committed to fair and equitable pay practices and does not base compensation decisions on gender or any other protected status.

NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.

• Paid Time Off (earn 20 days per year)
• Holiday (16days in 2026)
• 403(b) Plan
• Medical, dental, vision
• Discounted and free on-site clinic services for you and your family
• Flexible Spending Accounts
• Short-term and long-term disability
• Life insurance
• EAP and other wellness benefits
• Tuition Reimbursement for external programs
• Tuition Reduction for internal programs (includes family members)
• Employee discount at our campus store
• On-site fitness center

Complete our online application and attach your cover letter and resume.

If you have any questions submitting your application, please contact talent.

Northwestern Health Sciences University (NWHSU) based in Bloomington, MN, has been a national leader in person-centered healthcare education for over 80 years. The University has more than 10,000 graduates throughout the U.S. and in 21 countries. For more information, please visit nwhealth.edu.

We offer a diverse range of evidence-informed programs and experiences including:
Doctor of Chiropractic, Doctor of Acupuncture, Chinese Medicine, Functional and Integrative Nutrition, and Integrative Care, and undergraduate offerings in massage therapy, health sciences, and allied health professions – medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and…