Front Desk Administrative Support

Contingent Upon Award Position Overview

Serves as the primary point of contact for visitors, staff, and stakeholders, delivering professional front office and administrative support. This role ensures smooth day-to-day operations by managing communications, coordinating activities, and supporting leadership in a fast-paced, mission-driven environment.

• Front office operations and administrative support
• Customer interaction and communication coordination
• Scheduling, onboarding support, and personnel tracking
• General administrative and leadership support functions

• Manage front desk operations and greet visitors
• Answer phones and coordinate communications
• Support onboarding and administrative processes
• Schedule meetings and manage calendars
• Assist leadership with administrative tasks
• Track personnel and training information

• High school diploma (or equivalent)
• 3+ years of professional office experience
• Proficiency with Microsoft Office and standard HR/administrative systems
• Strong communication, organizational, and interpersonal skills
• Ability to perform in a high-volume, fast-paced environment

• Primarily on-site, with presence required to meet mission and operational needs
• Telework may be authorized on a case-by-case basis depending on business requirements
• High-volume, fast-paced environment supporting critical federal hiring operations and national security missions

At Crossroads, we invest in our people by offering a comprehensive benefits package that supports your health, financial future, and overall well-being.

• Comprehensive Medical, Dental & Vision
• 401(k) with Employer Match
• Employer-Paid Life & Disability Insurance
• Generous PTO & Paid Holidays
• Flexible Spending Accounts
• Wellness & Employee Assistance Programs

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.