Document Handling Specialist
Listed on 2026-07-09
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Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Data Entry
Description Make your next move your best move!
Why you’ll love working at DCM Services:
4 weeks of Paid Time off (PTO), monthly bonuses, holiday pay, 401k company match, company paid short-term and long-term disability insurance, and more!
Monday – Friday flexible schedule, free food, and a casual dress code (JEANS ARE OK EVERYDAY!)
What you’ll be a part of:DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We’re committed to hiring a diverse workforce to contribute to driving our organization forward. Diversity drives creativity, new ideas, innovation and industry excellence. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.
RequirementsWhat you'll be doing:
- Liaison between internal staff and clients
- Processes document requests received via FACS queue, email, phone or verbal from external and internal requestors
- Follow Company, and client specific requirements when processing requests to ensure compliance
- Follows up on document requests with clients
- Processes documents when received including, updating system of record following compliance, Company, and client specific requirements
- Preps documents for scanning and indexing to appropriate account(s)
- Distributes documents to either internal or external requestor
- Responsible for quality control process to ensure correct documents sent to correct party
- Maintains spreadsheets with client contact and availability information
- Updates Connect procedures as necessary
- Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Staff Manual, and client-specific publications.
- High school diploma
- AA Degree preferred, and/or equivalent experience
- Computer proficiency with Microsoft Office Suite (Word, Excel and Outlook)
- Fast, accurate typing skills: using the touch typing system is a plus
- Analytical and problem-solving skills
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Interpersonal skills
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