Office Coordinator- Lock Shop

Office Coordinator
- Lock Shop Per Mar Security Services is seeking a qualified candidate to coordinate our office operations for the Lock and Safe division of our business, Floyd Lock & Safe.

This role supports the day-to-day operations of a busy locksmith business by managing administrative workflows, including timesheet approval, billing, customer service, inventory support, lock shop records, and employee training coordination. Working with a team serving residential, commercial, and lock shop customers, this position is ideal for someone who thrives in a fast-paced, service-driven environment and excels at keeping operations organized behind the scenes.

Why Per Mar Security? Hourly rate of $26-$29

Opportunity for advancement as the team grows

Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off Stable company with over 60 years of experience providing security to our communities and continued growth

In this role, you will:

Prepare, review, and process accurate customer invoices for completed service work.

Review and approve employee timesheets, resolve discrepancies, and support payroll processing.

Respond to customer inquiries regarding billing, service issues, and complaints, providing timely and professional resolutions.

Maintain accurate records of customer interactions, invoices, and administrative documentation.

Assist with inventory management by monitoring stock levels, coordinating orders, and maintaining inventory records.

Coordinate employee onboarding, training schedules, certifications, and ongoing development programs.

Collaborate with managers, technicians, vendors, and internal departments to support daily operations.

Provide general administrative support, including correspondence, reporting, filing, and special projects.

Serve as a backup contact for the after-hours on-call schedule to support field technician dispatching.

Maintain confidentiality while ensuring organized, efficient, and customer-focused business operations.

What you’ll need:

High school diploma or equivalent required;
Associate's degree or coursework in Business Administration or a related field preferred.
1–2 years of administrative, office coordination, or customer service experience.

Strong verbal and written communication skills with a customer-focused approach.

Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn new software systems.

Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Ability to maintain confidentiality and handle sensitive employee and customer information with professionalism.

Experience in a field service, locksmith, safe, or physical security environment is preferred.

Familiarity with payroll/timekeeping systems, GPS fleet management tools, or coordinating employee training programs is a plus.

Essential Functions to be performed with or without a reasonable accommodations