Records Information Manager

Larkin Hoffman is seeking a full-time Records Information Manager to over the Firm's records and information governance program. This position will help to ensureboth physical and electronic records are organized, secure, accessible, and managed throughout their lifecycle in accordance with firm policies, legal requirements, and industry standards. This role will play a hands-on role in the day-to-day management of records operations while working closely with attorneys, administrative teams, IT, vendors, and firm leadership.

Success in this position requires strong attention to detail, a service-oriented mindset, and the ability to manage operational responsibilities while identifying opportunities to improve processes and strengthen records practices.

Candidates should have 4+ years of related experience in records management, information governance, document management, or a related field; prior law firm experience is preferred. Candidates must be proficient in Microsoft Suite and demonstrate proficiency using structured file storage analytical tools. Familiarity with records management and/or practice management software, preferably 3E; document management software;
Net Documents, and litigation database software is preferred.

We are motivated to attract and retain talented and diverse professionals into our growing firm and are committed to the training and professional development of our employees. Working at Larkin Hoffman has the benefit of being in a prime office location outside the downtown core at Normandale Lake Office Park for easy access with complimentary parking.

• Coordinate the day-to-day management of the firm’s physical and electronic records, ensuring records are organized, accessible, secure, and maintained throughout their lifecycle in accordance with firm’s policies and procedures, legal requirements, and retention schedules.
• Manage processes related to active and inactive client records, including file creation, scanning, indexing, data imports and exports, quality control, storage, retrieval, and disposition.
• Support the conversion and migration of physical records to electronic formats while maintaining accuracy, consistency, and compliance with retention requirements.
• Coordinate record activities related to attorney and practice group onboarding, file transfers, and departures, including the secure movement, integration, or disposition of records.
• Assist with legal holds, audits, record requests, and other compliance-related activities as needed.
• Support the implementation of and ongoing maintenance of records management and information governance policies, procedures, and standards.
• Monitor adherence to records policies and retention schedules and help identify areas where processes can be strengthened or improved.
• Track service levels, operational metrics, and records-related activity to support informed decision-making and continuous improvement efforts.
• Identify opportunities to improve workflows, increase efficiency, reduce risk, and enhance the overall user experience for records services.
• Assist with operational planning, vendor management, and departmental initiatives that support the firm’s long‑term information governance objectives.

• Minimum of four years’ related experience in Records Management, Information Governance, document management, or a related field.
• Associates of Arts degree or equivalent from a two-year college or technical school
• Will consider equivalent combination of education and/or related experience if candidate does not have four years of noted experience.
• Preference given to candidates with an associate’s degree or higher, records administrator certification, and prior law firm experience.

Required:

Proficiency using Microsoft Suite including Microsoft Teams, Word, Excel, Power Point, and Excel. Proficiency using structured file storage analytical tools.

Preferred:
Familiar with records management and/or practice management software, preferably 3E; document management software, preferably Net Documents and litigation database software.