Medical Records Coordinator

Medical Records Coordinator (JN - Bloomington, Minnesota

Salary: USD
18 - USD
20 per hour

Position Overview:

We’re seeking a detail-oriented and motivated individual to join our team in a fast-paced, phone-intensive role. This position primarily involves retrieving medical records through frequent phone, email, and fax communication, with a strong focus on customer service and follow-through.

Key Responsibilities:

• Conduct high-volume outreach to healthcare facilities (70–80+ calls per day) to request and follow up on medical records.
• Send medical authorization forms via fax and track the progress of these requests.
• Perform initial and ongoing data entry related to medical record requests.
• Maintain accurate and thorough documentation of all client interactions within our internal database.
• Ensure all client data and communications are handled with the highest level of confidentiality.
• Adhere to established protocols and instructions while delivering professional and effective communication.

What We’re Looking For:

• 1–2 years of experience in an office or customer service environment.
• Prior exposure to electronic medical records (EMR) systems is a plus but not required.
• A dependable self-starter who is comfortable spending most of the day on the phone.
• Strong attention to confidentiality and detail, with the ability to work independently and follow procedures accurately.
• Excellent verbal and written communication skills are essential.
• Hourly Rate: $18-20/hour
• Schedule: Monday–Thursday, 8:00 AM–5:00 PM (with a paid lunch);
  Friday, 8:00 AM–12:00 PM (Full 40-hour work week)
• Location: This is a fully in-office role located in Bloomington