Events & Program Coordinator; Hybrid

Position Information

NWHSU's Continuing Education department is seeking an Events & Program Coordinator to support planning, coordination, and delivery of virtual, hybrid, and in‑person events. This role ensures high‑quality learner and speaker experiences through effective event logistics, customer service, and operational support, while assisting with student worker coordination and campus partnerships. The role also supports key post‑event functions such as processing certifications and transcripts.

The ideal candidate is organized, detail‑oriented, adaptable, and committed to providing excellent service while contributing to successful event outcomes.

Bloomington, MN with flexibility to work 1‑2 days per week remotely; must live locally and be able to come to campus as needed.

• Serve as the primary point of contact across systems for learners, instructors, and partners for registration, CE credits, program details, and general support, providing high‑quality customer service.
• Communicate proactively with participants, including confirmations, reminders, updates, recalls, and post‑event follow‑up.
• Provide real‑time support during events, including troubleshooting technical and access issues.
• Collect participant feedback for continuous improvement.
• Assist with planning and event logistics including scheduling, room reservations, space coordination, and date availability checks.
• Coordinate with facilities, IT, and other campus partners to support event/program setup.
• Provide day‑of‑event support including participant communication and coordination, registration tables, attendance tracking, and troubleshooting.
• Maintain accurate program listings and event setup within systems.
• Assist with internal event request processes, forms, and workflow tracking.
• Participate in shared team coverage for evening, weekend, and high‑volume events.

• Associate's degree or equivalent experience, required.
• Bachelor's degree in a related field, preferred (e.g., Communications, Hospitality or Event Management, Business Administration, or Education).
• 1–3 years experience in areas such as customer service, event coordination, higher education support, or administrative operations.
• Experience supporting virtual and/or in‑person programs, including event coordination, participant communications, registration processes, or learning platforms.
• Familiarity with CRM, learning management, or event management systems (e.g., Enrole, Academy of Mine), preferred.

$45,300.00 - $55,500.00 annually. The hiring rate is determined by a combination of education, related professional experience, and internal equity considerations and may exceed the posted range. NWHSU is committed to fair and equitable pay practices and does not base compensation decisions on gender or any other protected status.

NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.

• Paid Time Off (earn 20 days per year, pro‑rated based on FTE)
• Holiday (15 days, pro‑rated based on FTE)
• 403(b) Plan
• Medical, dental, vision
• Discounted and free on‑site clinic services for you and your family
• Flexible Spending Accounts
• Short‑term and long‑term disability
• Life insurance
• EAP and other wellness benefits
• Tuition Reimbursement for external programs
• Tuition Reduction for internal programs (includes family members)
• Employee discount at our campus store
• On‑site fitness center

NWHSU is a nonprofit organization and full‑time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education. For further information please click on this link.

Northwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further, NWHSU prohibits all forms of discrimination in any education program or activity that it operates. The Notice of Non‑Discrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator.

Please refer to our website for further information.