Salesforce Product Manager – Corporate CRM

Responsibilities

• Work within the Corporate CRM Instance of Salesforce
• Identify, analyze and interpret business data using various kinds of techniques
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy
• Defines product outcomes and Objectives and Key Results (OKRs)
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs
• Creates the product in conjunction with agile, experience design, technology and risk partners

• Product Management experience
• Experience with Salesforce Administration. Certifications strongly preferred
• Experience in a high pace work environment
• Ability to be a strong advocate for your user base
• Experience collaborating with cross-product delivery teams
• Expertise on the critical interdependencies among product model system elements
• Ability to anticipate shifting market priorities
• Strong customer centricity to implement strategies and techniques
• Knowledge of technical aspects of software products
• Knowledge of Agile ways of working

Demonstrates expertise in Product Management and Salesforce Administration, with a strong focus on customer centricity and the ability to navigate complex product interdependencies. Proficient in Agile methodologies and skilled in driving product roadmaps and outcomes through collaboration with cross-functional teams.

• Salesforce