Strategic Customer Success Manager — Nonprofit SaaS
Job in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-09-04
Listing for:
Social Solutions Global
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Bonterra is hiring a Customer Success Manager to drive long-term value for nonprofit and corporate customers. You will manage adoption, track progress against goals, and forecast renewal likelihood to create renewal runway.
You will lead adoption meetings, business reviews, and executive reviews, translating product usage into measurable outcomes and ROI to defend budgets and expand partnerships.
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