Part Time Auction Support Specialist; Manheim
Listed on 2026-06-01
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Overview
Company:
Cox Automotive –
Location:
specified Cox location (must be onsite). Shift: Day. Position:
Virtual Block Specialist I, part‑time, 9‑12 hours per week (Tue‑Thu). Compensation: hourly base pay $16.63 – $24.90, possible commission or incentive. Applicants must be authorized to work in the U.S. without requiring sponsorship.
- Use the AS400 system to record lane and Simulcast bid amounts, enter customer data, and process all sold units.
- Verify and enter vehicle lights, ensuring accurate system information.
- Confirm vehicle run order so the correct vehicle is keyed and sold.
- Operate the monitor remotely, review Simulcast bids with auctioneer, and provide arbitration and vehicle announcements.
- Contact customers by phone and email regarding late titles; use Salesforce for title‑absent support.
- Serve as part of the client services contact center to respond to customer requests via phone, email, chat, and ticketing systems.
- Perform other duties as assigned.
- High School diploma or GED.
- Less than 2 years of experience.
- Effective communication skills.
- Good problem‑solving and organizational skills.
- Ability to remain focused and composed during fast‑paced sale‑day activities.
- Regularly required to stand, walk, reach, talk, and hear; lift 1‑10lbs.
- Vision: close, distance, color vision, depth perception, and focus adjustment.
Occasional exposure to fumes, odors, and weather conditions.
Drug TestingPre‑employment drug test required; marijuana testing not administered but drug use is prohibited on company property.
Benefits- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid time off: sick leave, parental leave, flexible vacation/wellness days, or PTO
Cox Automotive is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion or creed, national origin, sex (including pregnancy), sexual orientation, gender identity, disability, veteran status, genetic information, citizenship, or any other characteristic protected by law. Reasonable accommodations are provided for qualified applicants with disabilities.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).